Terms & Conditions

1. Welcome to playfield.it.com By accessing playfield.it.com, you agree to these Terms & Conditions. They define your rights and responsibilities when using our services. Please review them carefully.
2. Account Registration
   1. Registration: You must supply truthful information during sign-up. Each user is allowed one account to ensure security and fairness.
   2. Age Requirement: Account holders must be at least 18 years old, or underage users need parental consent to create an account.
   3. Credential Security: You are responsible for safeguarding your login details; any activity under your account is your responsibility.
3. Purchase Conditions
   1. Prices: All amounts are displayed in GBP and include any applicable taxes for UK customers.
   2. Accepted Payments: We support major credit/debit cards, PayPal, and other local payment options at checkout.
   3. Delivery of Keys: After payment is authorised, your digital activation code or download link is delivered instantly, subject to server availability.
   4. Pre-orders: Full payment for pre-ordered titles is processed at checkout, with codes released on the official launch date.
4. Refund Policy
   1. Unused Keys: Refunds may be requested within 14 days of purchase for any digital code that remains unused, in line with our refund policy.
   2. Activated Keys: Refunds for redeemed games are governed by each publisher’s individual terms.
   3. Technical Issues: If a key fails due to confirmed compatibility problems, you may be eligible for a refund upon support verification.
5. Intellectual Property & Licences playfield.it.com operates as an authorised digital distributor. All game content remains under the respective publishers’ End-User License Agreements, with original creators retaining full rights.
6. Disclaimer of Liabilities While we strive for uninterrupted service, playfield.it.com cannot guarantee constant availability and is not liable for external disruptions (server downtime, software errors). Our total liability is limited to the original purchase price.
7. Modifications to Terms We reserve the right to amend these Terms & Conditions at any time. Significant updates will be posted on our website and, where appropriate, communicated via email.
8. Contacting Support For enquiries about these Terms, contact our support team at [email protected]. We’re available 24/7 to assist you.